Privacy Policy – Smart Billing – Café & Restaurant POS

1. Introduction

Welcome to Smart Billing – Café & Restaurant POS ("Smart Billing", "the App"), developed and published by Tarak Industries ("we", "us", "our").

Smart Billing helps cafés, restaurants and small shops create bills, print thermal receipts, manage menus and tables, accept table QR orders and track sales.

This Privacy Policy explains what information the App collects, why we collect it, how it is stored and protected, who it is shared with, and the choices and rights you have. It applies to the Smart Billing app on Google Play and its related table QR ordering pages.

By using Smart Billing, you acknowledge that you have read this Privacy Policy.

2. Who This Policy Covers

Business users – shop, café or restaurant owners and staff who sign in and use the App.
Diners / customers – people who scan a table QR code to view a menu and place an order, or who receive a bill from a business that uses Smart Billing.

When a business uses Smart Billing to record bills or orders for its own customers, that business decides what customer details to enter and is responsible for that information. We process it only to provide the App's features to the business.

3. Information We Collect

A. Account Information (Google Sign-In)

Smart Billing uses your Google Account to sign in. When you sign in, Google shares basic profile information with us according to the permissions you approve:

Name
Email address
Profile photo (if available)
A unique Google account identifier

We never receive your Google password.

B. Shop Profile & Business Branding

Information you enter to set up your business and print it on receipts:

Business / café / restaurant name and tagline
Shop address, city / state and PIN code
Business phone number (used for contact and receipts only, not for login)
Business email address
Business logo (uploaded or created with AI Logo Studio)
Currency, receipt paper size (58 mm / 80 mm) and optional receipt header note
GST details such as GSTIN, tax percentage and inclusive / exclusive billing settings

C. Menu, Bills and Sales Data

Menu items, prices, categories, descriptions and favourites
Bills and receipts (bill number, date and time, items, quantities, rates, tax, totals, payment mode, amount received)
Optional "Bill To" customer details that you choose to enter
Sales reports and past receipts history

D. Table QR Ordering

If you enable Table QR Ordering:

Table names (for example Table 1, VIP Table, Garden 1) and their permanent QR codes
Orders submitted by diners: table number, selected menu items, quantities, notes and order time
Diners do not need to create an account or provide personal information to place a QR order. If a diner chooses to type a name or note, it is sent to the business with the order.

E. Subscription and Purchase Information

Smart Billing offers a free trial (for example, a 15-day free trial) and paid subscriptions. Purchases are processed by Google Play Billing. We receive only purchase status details (such as plan, trial status, order ID and renewal or expiry date). We never receive or store your card, UPI or bank details.

F. Device and Technical Information

Device model, Android version and app version
Crash reports and diagnostic logs
Connection details needed to talk to your printer (printer name, Bluetooth / Wi-Fi / network address)

This information is used to keep the App working, fix bugs and improve performance.

4. Device Permissions We Request

The App asks for permissions only when you use the related feature. You can deny or revoke them anytime in your phone's settings; only the related feature will stop working.

Bluetooth / Nearby devices – to find and connect to Bluetooth thermal printers. On some older Android versions, Android requires Location permission to scan for Bluetooth devices; we do not use or store your location.
USB access – to print with USB thermal printers.
Network / Wi-Fi – to print with Wi-Fi / TCP network printers, sync data, verify subscriptions and receive QR orders.
Camera – to scan QR codes or bill codes, only when you tap the scan button.
Photos / Files – to upload your business logo, save or share PDF bills, and export or import backups (JSON / CSV). We access only the files you pick.
Notifications – to alert you about new QR orders (with optional sound).

5. How We Use Information

We use information only to:

Sign you in and keep your account secure
Show your business details and logo on bills, receipts, PDF bills, QR ordering pages and printable table signs
Create, save, print, share and reprint bills and receipts
Manage menu items, tables and table QR orders and send QR orders to your POS
Calculate GST and prepare sales reports
Provide backup, export and import of your data
Manage free trials and subscriptions
Generate or edit logos with AI Logo Studio when you choose to use it
Provide customer support and respond to your requests
Detect, prevent and fix crashes, fraud, abuse and security issues
Comply with legal obligations

We do not sell your data, and we do not use your business or customer data for advertising.

6. Where Your Data Is Stored

On your device: menu, bills and settings are saved on your phone so billing keeps working even when you are offline.
In the cloud: when you are signed in and online, your account, shop profile, menu, bills and table QR orders may be synced to secure cloud servers (such as Google Firebase) so that QR ordering works, your data is backed up and you can use it on another device.
Your backups: files you export (JSON / CSV / PDF) are saved where you choose, and you control them.

7. Third-Party Services

We use trusted service providers to run the App. They process data only to provide their service and under their own privacy policies:

Google Sign-In – account login (https://policies.google.com/privacy)
Google Firebase – authentication, cloud database, storage, hosting of QR ordering pages and crash reporting
Google Play Billing – free trial, subscriptions and payments
AI service provider (for AI Logo Studio) – receives only the text prompt and images you submit to generate or edit a logo

We do not use third-party advertising networks in the current version of the App.

8. Information Sharing

We share information only:

With the service providers listed above, to operate the App
Between a business and its diners as part of QR ordering (for example, a diner's order is sent to that business's POS, and the business's menu and name are shown to the diner)
When you choose to share a bill (for example via WhatsApp, email or other apps) – you decide where it goes
If required by law, court order or government request, or to protect the rights, safety and security of our users and the App

We never sell, rent or trade personal information.

9. Data Security

We protect your information with measures such as:

Secure Google Sign-In authentication
Encrypted connections (HTTPS / TLS) for data sent to our servers
Access rules so each business can access only its own data
Restricted administrative access and regular security updates

No method of electronic storage or transmission is 100% secure, but we work hard to protect your data.

10. Data Retention

We keep account, shop and billing data as long as your account is active, so you can view past receipts and reports.
Bills are stored persistently and numbered sequentially; you can export them anytime.
If you delete your account, we delete your account and cloud data within 30 days, except records we must keep by law (for example tax or purchase records) or for security and fraud prevention.
Data stored only on your phone is removed when you clear the App's data or uninstall the App.

11. Account Deletion and Data Removal

You can delete your Smart Billing account and associated data at any time:

In the App: open Profile → Settings → Delete account and confirm.
On the web: visit https://tarakindustries.site/delete-account-billing.html and submit a request.
By email: write to help@tarakindustries.site from your login email with the subject "Smart Billing – Delete my account".

Deleting the App from your phone does not delete your cloud account. To stop future subscription charges, also cancel your subscription in Google Play → Payments & subscriptions.

12. Your Choices and Rights

Depending on the laws where you live (including India's Digital Personal Data Protection Act, 2023 and the GDPR where applicable), you may:

Access and update your shop profile and account information
Export your data (JSON / CSV backup, PDF bills)
Delete individual menu items, tables or your entire account
Turn Table QR Ordering and its sound alerts on or off
Choose whether to use optional features such as AI Logo Studio
Manage app permissions in your phone settings
Contact us with any privacy question or complaint

13. Children's Privacy

Smart Billing is a business tool intended for adults and businesses. It is not directed to children, and we do not knowingly collect personal information from children under 13 (or the minimum age in your country). If you believe a child has provided us personal information, contact us and we will delete it.

14. International Data Processing

Our service providers may store or process data on servers located outside your country. Where this happens, we rely on providers that use appropriate safeguards to protect your information.

15. Changes to This Privacy Policy

We may update this Privacy Policy when the App changes or when laws require it. The updated version will be posted on this page with a new "Last Updated" date. For important changes, we may also notify you inside the App.

16. Contact Us

For privacy questions, data requests or account deletion help, contact:

Developer / Brand: Tarak Industries
Application: Smart Billing – Café & Restaurant POS
Email: help@tarakindustries.site
Website: https://tarakindustries.site

We aim to respond to all privacy requests within 7 working days.